With an attractive and easy-to-use interface, a wide variety of games and many options available to play, Casino Chan has really made their mark by providing players with the very best user experience and they have the numbers to show it. This site was established in 2015 and if you are looking for a premium and interesting gaming experience then Casino Chan would be right up your alley with their wide array of games and different ways to play them. What experience you are chasing this online casino will surely cater to it and make it possible for you to win big in the process.
What’s on offer
Software Providers
Payment Methods
| Info | Details |
|---|---|
| Website: | www.casinochan.com |
| Active since: | 2015 |
| Licence: | Malta Gaming Authority, |
| Support: | [email protected] |
| Bonus: | $1500 |
| Requirements: | 40x |
| Payout percentage: | 96.73% |
| Number of Games: | 800+ |
| Game options: | Mobile, Instant play |
| Mobile casino: | IOS, Android |
The Casino Chan Bonus Offer
Casino Chan has a great welcome bonus that gives you up to NZ$1500 with 120 free spins in NZ on selected games. the welcome bonus is divided for a few deposits. On your second deposit you could earn a 50 percent bonus on a designated amount of money deposited into your playing account as well as free spins to play a specified game. Just do not forget to add the promotion codes as you are depositing the funds into your gaming account as once it is gone, you cannot ever receive the welcome bonus again. It is part of the terms and conditions and it would be a shame to let such a fantastic bonus go to waste.
| Deposit no. | Bonus | Wagering Requirements |
|---|---|---|
| 1st Deposit | 100% match deposit bonus of up to NZ$250 + 30 free spins | 40X |
| 2nd Deposit | 50% match deposit of up to NZ$500 + 30 free spins | 40X |
| 3rd Deposit | 50% match deposit of up to NZ$500 + 30 free spins | 40X |
| 4th Deposit | 50% match deposit of up to NZ$250 + 30 free spins | 40X |
Wagering requirements
When you read the terms, it stipulates that the minimum wagering requirement is 3x your bet. Taking your winning potential into consideration, 3x your bet won’t seem like that big of a deal once you have tried a few of the games which are not only exciting but also a fun way to pass your time. Otherwise, the deposit bonuses are set at 40x the bonus amount which falls within industry standard.
Casino Chan On Mobile
Casino Chan and most of the games on the site are available to be played on your mobile device, whether this is via your smartphone, tablet or laptop. Ensure that you have a stable internet connection and have updated your OS and you should be good to go. Some games might not be available for mobile play as they would require the flash player to be activated within the browser and smartphone versions of browsers usually do not come with adobe flash player already installed. Depending on the model and version of your device you could consider downloading this feature which would ultimately contribute to your experience of this site and the games that are on offer.
Casino Chan Promotions
As far as promotions go, there is no news or promotions option on the landing page that indicate that there ever were any promotions active beside the sign up bonus that spans a few days. If you would like to query if there are any promotions active on the site and whether you are eligible for them or not, you can have a chat with one of the friendly customer services agents who will be more than happy to assist you as you move along.
Casino Chan Customer Support
Casino Chan has a team of dedicated customer service agents who are obsessed with your satisfaction and do their best to understand and answer all of your questions. There is a live chat option on the site with very fast response times. The customer service agents are friendly and they are kind enough to educate you beyond your query and point you in the right direction on the site. If you would prefer a more hands-on and personal approach to your query you can send an email to the customer service department and they will reply within 48 hours
Casino Chan Banking
One of the most important aspects of any online site of this nature is the banking options that are made available to the players, the time frames in which their transactions are processed, the safety aspects and the ease with which deposits and withdrawals can be made for serious players. This is just to name a few of the more popular ones that are listed on the site. Some of these methods are free and come along with their own set of terms and conditions when making deposits or withdrawals with regards to their minimum so make sure that you are aware of the fine print before you choose your preferred method. Your bank might have a processing time outside of Casino Chan’s time frame so please allow for 3-5 business days for your deposit or withdrawal to reflect. Card payments are by far, the more traditional way to add or take funds from your player account but for those of us who take our online presence and privacy very seriously we can make use of the latest and fastest cryptocurrencies on the market. Crypto currencies are safer as they do not provide your banking details and there is no need for you to have authorisation from your bank. Traditional credit cards might have bans or blocks on your card.
Casino Chan Payout times and limits
Their pay-out times are the same across the board as Casino Chan has made it a key factor of their service delivery to try to process withdrawals within 12 hours from the time that you submit the request which is considered a fast payout time in this industry. This of course would be a quicker process if all of your documents are submitted before you process the withdrawal. Limits to withdrawals are specified in the terms and conditions but VIP members earn the perk of increasing their withdrawal amounts the more they play and win on the site. For more information, you can find the pay-out time frames and stipulated limits on the website under the payments tab as there is a detailed and descriptive table that will answer all of your questions. If your withdrawal or deposit is not processed within the specified time-frame, you are more than welcome to contact customer service and they will assist you with your query in a timeous and helpful manner.
Safety and Privacy
The site makes use of the latest technology to ensure that the data you share is subject to end-to-end encryption ensuring that your private information stays that way. Your card details (if you are opting to use your bank card) are safe and secure. For those who are a little more security-conscious they can email their documents directly to customer services who will then upload them onto your profile. The servers for the site are protected. Third parties such as developers etc. might have access to your information that can be used for marketing. You can read more about this in the terms and conditions section of the website.
What Makes Casino Chan So Special?
Casino Chan seems to clearly understand the importance of keeping their players happy and boast the features that most players appreciate and covet on a website. While the interface is simple and easy enough to use, you might have to do a bit of looking around for terms and conditions or contact customer service to assist you in finding what you are looking for. There are a variety of games and many developers that make for a dynamic and versatile playground for all making it a top NZ online casino.
Casino Chan is for the prestigious player who wants to bet big, win big and have access to great customer service at the click of a button. All in all, it’s certainly an experience worth having and if you are still not quite sure once you have visited the site, you can always play a few of the games for free, on-the-go, while you are making up your mind.