Grand Reef Casino is closed.
Although Grand Reef Casino shut its doors in May 2020 and no longer offers Online Casino Gaming, players in New Zealand are still looking for this brand with an extensive fan base. The sea world-inspired theme of this Playtech Casino was so catchy and unique that users regularly check if that brand is back on. This is not the case. However, quite a few similar casinos can offer you a similar look and feel. Discover your favorite Reefs on a Cruise with this fantastic, established, and trusted online casino called Sky City Casino!
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Grand Reef Casino: The Review Breakdown
Grand Reef Casino has been in the game for a good couple of years and was one of the first Playtech casinos on the igaming market. Powered by Playtech software, the casino has impressed and rewarded online casino players worldwide since 2010. As its name suggests, the casino features an underwater theme that will appeal to Australian and New Zealand players, making it one of the leading casinos in these regions. The article adds a fun element to your already exciting experience and refreshingly lets it stand out from the crowd. The casino is regulated and licensed by Curacao e-Gaming for your safety. At the same time, audits from the external testing agency TST table take place every month to ensure fair and random gameplay for all.
Welcome Bonus ⭐4/5
The welcome bonus package at Gold Reef Casino is one of the most generous we’ve seen and includes a massive NZ$5,000 in free money. This bonus, of course, carries some terms and conditions, so it is a good idea to browse before making your first deposit. But the reward is worth playing for as the casino boasts an incredible array of Playtech games from which to choose, all of which offer fantastic winning opportunities on top of the top-class graphics, sound effects, and gameplay.
| Deposit no. | Bonus | Wagering |
|---|---|---|
| First deposit | 150% match bonus up to NZ$750 | 40x |
| Second Deposit | 175% match bonus up to NZ$875 | 40x |
| Third Deposit | 200% Bonus up to $1,000 | 40x |
| Fourth Deposit | 225% Bonus up to $1,125 | 40x |
| Fifth Deposit | 250% bonus up to $1,250 | 40x |
Grand Reef Casino Advantages and Disadvantages
| Advantages | Disadvantages |
|---|---|
 Focuses on Kiwi and Ausi players |  Casino closed due to jackpot theft by the owners |
| Customer support can be reached by live chat, email and phone | |
| Generous welcome offer |
The games lobby is packed with up to 200 online pokies, table games, video poker games, and a few others, each unique offering gameplay and winning opportunities. Deposits and withdrawals are easy and convenient and cover a range of banking methods and currencies, including NZD. Payment methods are known to be highly efficient and safe, which means there is no doubt that the casino has taken the appropriate steps to ensure fair and safe gambling.
Mobile ⭐4/5
Grand Reef offers a decent amount of games to be played on your mobile device, whether an iPhone, Android phone, or tablet. You access their site and play at the casino with a no-download option. And you can play all those great Playtech games on the go.
Promotions ⭐4.5/5
Grand Reef hosts many special promotions for loyal players, including free giveaways, tickets to special events, plane tickets, gift cards, and more. To begin with, the Take-Away Tuesday promotion allows players to win a mysterious cash bonus of up to $200. The loyalty and the VIP program can award players with valuable prizes. The loyalty program allows you to collect points for every wager you make on the casino games, opening your path to improving your status up to the VIP level. Another viral promotion in the casino that attracts many players is Invite a Mate. With this promotion, you can receive a bonus of $50 for inviting a friend to join Grand Reef. As soon as the member downloads the software and makes a deposit of at least $25, you will be rewarded with $50 within 48 hours.
Customer Support ⭐4/5
A big plus for Grand Reef is that it has a New Zealand-specific phone number for Kiwis that run into any problems and 24/7 Chat Support. The drawback to Grand Reef’s support is they often give canned responses and often delay payment for reasons that have to do with their support not being able to deal with the problem and they need to contact someone else further up the chain.
Banking ⭐3.5/5
Transactions at Grand Reef can be made with many different payment methods. Visa and Master cards, as credit and debit cards, are accepted. Still, sometimes the companies restrict some amount of money for a deposit or withdrawal, so with that being in mind, Grand Reef strongly recommends using EntroPay, Ukash, Skrill, and others to avoid this kind of problem that can happen with Visa and Master cards. You might also want to use POLi because it’s highly secured, or even Neteller, ecoPayz, or EntroPay to protect your financial and personal details. It is essential which method you choose for withdrawal. They can take 1 to 5 business days; sometimes, it can take longer. The maximum withdrawal amount can be $25,000 every 30 days, with no fees included in most methods.
| Payment name | Payment type | Deposit | Withdrawal | Withdrawal time |
|---|---|---|---|---|
| POLi | Payment gateway |  | | 2 to 3 Business days |
| Bank Transfer | Bank transfer |  | | 2-5 Business days |
| Skrill | Web wallet | | | 1-5 Business days |
| Neteller | Web wallet | | | 1-5 Business days |
| EntroPay | Web wallet | | | 1-5 Business days |
| ecoPayz | Web wallet | | | 1-5 Business days |
| Visa | Credit/debit card | | | 2-5 Business days |
| MasterCard | Credit/debit card | | | 2-5 Business days |
Customer Support ⭐4/5
- Telephone support 0800-446-155 New Zealand
- Email support [email protected]
- Online chat 24/7
The Grand Reef Welcome Bonus Soon To Be Updated
Terms and Conditions
Specific wagering requirements are attached to this bonus, although this is common with all promotions. Before claiming this bonus, you must meet a playthrough requirement of 40x the deposit and bonus amount. It is important to note that not all games contribute 100% to this wagering requirement, while some games do not contribute anything. Below is how each game contributes to the playthrough requirement:
- Pokies – 100%
- Table poker and roulette – 25%
- Blackjack, craps, baccarat – 5%
- Video poker – 0%
Players must make a minimum deposit of NZ$25 to claim the first bonus, while the maximum withdrawal amount is 30x the deposit and bonus amount. The second bonus carries a minimum warranty of NZ$35, increasing by NZ$10 for each consecutive deposit until you have reached your fifth deposit. Your fifth deposit holds a withdrawal limit of 3x the deposit and bonus amount.
Our Final Verdict
The game’s lobby is as diverse as the Gold Reef itself. Because of the variety of options, the casino has neatly and conveniently categorized the games into eight easy-to-browse sections. Players can choose between the best online pokies in NZ, video and classic, progressive jackpots, table, and card games, arcade games, video poker, scratch games, and Asian games. The advanced game section provides an exciting opportunity to hit the progressive jackpot, which could see one lucky player become an instant millionaire.
Anybody with some luck can give these games a shot, and everyone has a fair chance of winning, regardless of their budget or experience, making progressive jackpot games one of the most rewarding casino experiences you can have. Popular game options include Wall Street Fever, Caribbean Stud Poker, Gladiator slot game, Daredevil, and more. What’s more, fans of Marvel will be happy to learn that Playtech has exclusive rights to produce Marvel games, so expect to find superheroes like Batman, the Green Lantern, Daredevil, Elektra, Iron Man, and the Fantastic Four lighting up your screens. Gameplay is easily accessible for all as the casino features an instant play mode, allowing you to start playing directly from your web browser. Alternatively, you may download the free casino software or play via your mobile device.
To get more detailed information on the ranking, check our entire processes for How we rate and review casinos and games.